If the direct primary care (DPC) model sounds like a fit for your healthcare needs, the next step is to find the right clinic. Choosing a direct primary care doctor or practice isn’t just about signing up—it’s about finding a partner in your health. Here at New Care MD, we understand the importance of alignment and transparency. Below are key questions you should ask when choosing a DPC clinic.
1. What Is Included in the Membership Fee?
Ask: What services are covered by the monthly or annual fee? Are routine visits, urgent visits, telemedicine calls included? Some practices cover labs or even imaging in membership; others do not. Knowing exactly what you’re getting is essential. beckersphysicianleadership.com+1
2. How Large is the Physician’s Panel?
A large patient panel may mean less time for each member. A smaller panel means your doctor has the bandwidth to spend time with you, build your story, and provide real value.
3. How Quickly Can I Get an Appointment?
One of the hallmarks of DPC is access. Ask: same-day, next-day availability? Telehealth options? Extended or longer visits? The answer will tell you how your experience will differ from traditional primary care.
4. What About Referrals and Specialist Care?
Since DPC focuses on primary care, you’ll still need coordination with specialists and possibly insurance for those services. Ask how the clinic handles referrals, and whether you’ll need to maintain other insurance for specialist or hospital care. en.wikipedia.org+1
5. Is the Fee Transparent and Predictable?
Find out if there are hidden costs. For example: are labs, imaging, vaccines included? What about urgent care calls or after-hours? A good DPC practice will clearly list what’s included (and what’s not) to help you budget accordingly.
6. What is the Physician’s Philosophy of Care?
Since you’re entering a membership relationship, you want a doctor whose philosophy aligns with yours. Do they focus on preventive care, chronic disease management, wellness? What kind of lifestyle medicine or holistic options are offered?
7. How Is Communication Handled?
Ask whether you can call, text or email your physician directly, whether there is 24/7 access, and how follow-up is handled. Strong communication channels are part of what makes DPC distinctive.
8. Is There a Trial Period or Exit Option?
Since DPC is a different structure than traditional insurance-based care, ask about cancelling membership, refund policies, and how they handle transitions. Comfortable terms promote trust.
9. How Does It Fit with My Insurance or Benefits?
Even if you join a DPC clinic, you might still carry insurance for specialty or hospital care. Ask how the practice works with your current coverage and whether the membership fee is compatible with HSAs or employer benefits. beckersphysicianleadership.com+1
10. Does the Practice Have Good Reviews and Outcomes?
Look for testimonials, referral stories, and satisfaction ratings. Ask current members if possible how the model works for them. Does the clinic emphasize long-term health rather than episodic visits?
Why New Care MD is a Strong Choice
At New Care MD, our DPC membership model checks all these boxes: inclusive visits, direct access, wellness-focused care, transparent cost structure, and a physician-first model that puts you at the center. If you’re ready to move into a new era of primary care—one built around relationship, clarity, and personalized service—let’s talk.
Final Thought
Choosing a DPC clinic is an investment in your health journey, not just a membership. When you ask the right questions and align with a practice that meets your needs, you’re choosing better care. If you’re ready to explore what membership-based primary care can do for you, contact New Care MD today.